Video answer: Five (5) reasons to use i statements
Top best answers to the question «Using i statements when listening»
Thomas Gordon developed the concept of an “I” statement in the 1960s and contrasted these statements to “you” statements, which shift blame and attributions to the listener. “I” statements enable speakers to be assertive without making accusations, which can often make listeners feel defensive.
Video answer: Effective communication principle 5: that we speak only for ourselves using i-statements